📍 Austin, Texas
🥾 Hiking
🧵 Sewing
🌿 Gardening
🐝 Beekeeping
📄 Papermaking
📷 Photography
🇬🇧 English
<aside> <img src="/icons/sun_yellow.svg" alt="/icons/sun_yellow.svg" width="40px" /> Experienced Technical Systems & Community Architect with 20+ years leading mission-driven initiatives. Founded and scaled multiple successful nonprofit and entrepreneurial ventures focused on community building and social impact.
Expertise in organizational efficiency, technical operations, and system design. Successfully led technical transformations at multiple high-growth organizations while building robust community-focused programs.
Currently empowering creative entrepreneurs and mission-driven organizations to build efficient, scalable systems that drive meaningful change.
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Technical Operations & Product Manager at SchooLinks
December 2021 - November 2024
- Completed first year SOC II Type II for vendor policies and audits without exceptions
- Scaled tool stack through growth of first 100 employees and team formation
- Managed technical integration and documentation for internal teams
Account Manager at Digital Cheetah Solutions March 2020 - December 2021
- Led volunteer management system implementation for nationwide organizations
- Managed end-to-end onboarding processes and created training materials
- Worked with key clients including Arthritis Foundation and Canadian Red Cross
Pacific Region Operations and Adoptions at Best Friends Animal SocietyJuly 2016 - March 2020
- Implemented standardized metrics for shelter operations nationwide
- Developed life-saving statistics tracking using Tableau
- Drove 162% revenue increase YoY through strategic retail operations
Community Builder & Technical Consultant (2013 - Present)
2013 - Present
- Help creative entrepreneurs and organizations build efficient, scalable systems
- Create cross-platform solutions that drive meaningful results
- Specialize in tool optimization and data organization
BA New Media
September 2005 - May 2009
Completed BA in New Media at Emerson College, combining creative and analytical approaches to digital media and social strategy. Coursework included animation, digital content trends, and tech-media-society interactions. Pursued minors in Psychology and Photography while developing skills in technical problem-solving and strategic planning. Led multiple creative projects focusing on digital transformation and user experience, demonstrating strong capabilities in both technical implementation and creative direction.
Project Management
Technical Documentation
Process Improvement
Data Analysis
System Integration
Tool Optimization
Automation
Community Building
UX Design
Digital Transformation
Strategic Planning
Crisis Response
Communication
Risk Assessment
Team Leadership
Project Management